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Miscellaneous

  1. I would like to recommend a new driver. What should I start with?
    A nominee must fill in a questionnaire stating the person who recommended them. After the questionnaire has been filled in, the nominee with be contacted within several business days.
    Questionnaire: https://cargogo.eu/ru/anketa/.
  2. What are the mobile service plans used?
    30 GB of mobile data are provided monthly. If your mobile data amount expires sooner, you need to wait for the next month – requesting additional mobile data is impossible.

NOTE: Avoid making phone calls and using mobile data in Switzerland – the local rates are extremely high.

  1. Who issues SIM cards?
    If you have any questions related to Sim cards, please contact Juliana at +370 636 98681.
  2. Where can I get a PIN for my SIM card?
    To get a PIN for your SIM card, contact your manager.
  3. My package is incomplete. What should I do?
    If your package is incomplete, please contact our Tech Support using our single phone number.
  4. My SIM card displays an error. What should I do?
    If your SIM card displays an error please contact our Tech Support using our single phone number +370 527 20 507 and report the error codes to the support team.